Terms and Conditions

1.	Mininum Order of US$ 200 is required.
2.	All prices are in US dollar and negotiable. All prices are subject to change without prior notice .
3.	Deposit at least 40% from total amount. Payments are to be made via bank transfers (T/Ts). All charges from the bank transfers are to be paid by the customer.
4.	The value of FOB Denpasar will depend on the quantity or volume of the total ordered products.
5.	The price of a product unit excludes: packing, shipping, handling, and document costs.
6.	Delivery of products to the buyer's address will be done (delivered) by a cargo company of the buyer's own choosing. Nevertheless, We can help the buyer by recommending a shipping company which can deliver the ordered products to the buyer's country.
7.	In case of order cancellations, deposited payments are not refundable.
8.	ORDERS / INQUIRIES: No minimum order requires. Orders / inquiries may be sent by using our ORDER FORM available on all products details page, EMAIL or the following fax number: +62-361-738855 Once we receive your order / inquiries, we will send you quotation by fax or email. Product Prices are quoted ex-factory. So we may provide a quotation for the shipping of your order we request you advise us of the following details: The transit method you require (Air Freight / Air Cargo / Sea Freight LCL / Sea Freight FCL ) The nearest airport / seaport or to your location. The price we quote for shipping are Bali's Book rates. (this is the premium price) however please note that closer to the date of shipping we renegotiate the price with the shipping companies in order to find a better deal...these prices different due to volumes of a ship may be carrying to your destination ...99% of the time we are able to secure a better rate than that of the Book rate, this new rate is never in excess of the original quoted price and passed onto you, the customer. The shipping prices quoted are all inclusive CIF (land transport, packing, handling and all documentation required for the shipment to exit Indonesia or as request.
9.	PACKING: Packing of both individual (one-off) and bulk (container) purchases. For handicraft products, the items are wrapped in plastic or bubble wrap then packed into cardboard boxes or (depending on the fragility of the item) a wooden crate. Larger items i.e. furniture etc is individually wrapped in foam sheet and then Kraft corrugated cardboard for protection. Fragile large products (ceramic pots, stone products etc.) are wrapped and then a wooden frame is constructed to hold and protect the object during shipment. Silica Gel sachets are added to all packed products.
10.	DOCUMENTATION: Handling of all the cargo arrangements includes taking care of all the relevant official export documentation required by the Indonesian authorities (Commercial Invoices, Packing Lists, Certificate of Origin, Bill of Lading, Customs Clearances etc.) This is included in the shipping cost and is quoted separately to the Product Prices.
[NEXT >]     [END >>]